EU-Regulus (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring the transparency of how your personal information is collected, used, and stored. This Privacy Policy outlines the types of data we collect and how we manage it in compliance with applicable EU data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect the following information from you when you interact with our website, contact us, or engage with our services:
- Personal Information: Name, email address, phone number, company name, business type, etc.
- Business Information: Product categories, compliance requirements, registration details.
- Usage Data: Information about how you use our website, including IP address, browser type, and access time.
2. How We Use Your Information
Your data is used to:
- Provide you with EU compliance services, including EU Authorized Representative support.
- Process registration, contracts, and payments for your selected service plan (e.g., Basic, Standard, or Enterprise).
- Respond to your inquiries and provide support.
- Improve our services and maintain the security of our platform.
- Comply with legal and regulatory requirements.
3. Legal Basis for Processing
We process your personal data on the following legal bases:
- Your consent, when applicable (e.g., newsletter subscriptions).
- Contractual necessity, for providing agreed-upon services.
- Legal obligations, under EU product safety regulations (e.g., GPSR, CE compliance).
- Legitimate interest, in improving and safeguarding our business.
4. Data Sharing and Disclosure
We do not sell or trade your personal information. We may share your data only with:
- Our internal compliance and legal teams.
- Trusted third-party service providers (e.g., payment processors, email platforms) under strict confidentiality agreements.
- EU authorities when required for regulatory or legal compliance.
5. Data Storage and Retention
All personal data is securely stored within GDPR-compliant servers. We retain data only for as long as necessary to:
- Fulfill the purpose for which it was collected.
- Comply with legal and regulatory obligations.
- Enforce our contractual and legal rights.
6. Your Rights Under GDPR
You have the right to:
- Access, update, or delete your personal data.
- Withdraw your consent at any time.
- Request a copy of the data we hold about you.
- Object to or restrict certain types of data processing.
To exercise these rights, contact us at service@eu-regulus.com.
7. Cookies and Website Tracking
We may use cookies and analytics tools to enhance your browsing experience. You can control or disable cookies through your browser settings.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.